Reklamacja butów New Balance

Sklep odrzucił Twoją reklamację obuwia? Sprawdź czy należy Ci się zwrot pieniędzy nawet przy odrzuconej reklamacji przez sprzedawcę. 

Reklamacja obuwia naszego klienta została odrzucona przez sprzedawcę. Pani Marta zgłosiła się do nas z obuwiem marki New Balance, które nasz rzeczoznawca ocenił pod kątem zasadności reklamacji. Okazało się, że sprzedawca powinien uznać reklamację, więc Pan Wojciech otrzymał od nas 100zł

Poniżej znajdą Państwo opinię wystawioną przez naszego rzeczoznawcę oraz zdjęcie obuwia. Jeśli chcesz sprawdzić czy Tobie również przysługuje zwrot pieniędzy od sprzedawcy zgłoś odrzuconą reklamację klikając w przycisk na naszej stronie głównej.

W przedmiotowym obuwiu na podstawie wykonanego badania metodą organoleptyczną stwierdzam: uszkodzenie podeszwy w bucie lewym w okolicy śródstopia, przetarcie materiału futrówkowego w części piętowej oraz przetarcia materialu futrówkowego w okolicy kostki w obu butach. Obuwie jest czyste, zadbane co potwierdza stosowanie się do podstawowych zasad użytkowania i dbałości. Obuwie nie jest prane, wskazuje na to wygląd wewnętrzny i brak specyficznego zapachu detergentów używanych przy praniu. Wyczuwalny jest jedynie zapach środków dezynfekujących. Pod względem dopasowania do dlugości stopy odbicie nakładce wskazuje na prawidłowe. Lekkie deformacje i rozbicie wynikają z okresu użytkowania. Zmiana pod podeszwą nosi ślady nacięć i nie jest typowa dla samoczynnego  pęknięcia. Jednak w drugiej pół parze są widoczne początki pęknięć w innych miejscach. Aby mieć pewność. że materiał wierzchni  spełnia lub nie normy na zginanie proponuje wykonać badanie  laboratoryjne. Do sprzedawcy należy udowodnienie, że towar w momencie zawierania umowy był pełnowartościowy.

Przetarcie futrówki w części piętowej jest efektem zastosowania materiału nie spelniającego norm wytrzymałościowych. Materiał zapiętka jest bardzo narażony na zmiany, więc w tej części powinna być zastosowana wszywka o zwiększonej wytrzymałości na tarcie lub cała futrówka powinna być wykonana z materiału o podwyższonej wytrzymałości

Buty New Balance

Na naszym blogu znajdą Państwo również opisy innych prowadzonych przez nas spraw wraz z opinią rzeczoznawcy na temat wady – kliknij tutaj.

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