Reklamacja butów adidas

Sklep odrzucił Twoją reklamację obuwia? Sprawdź czy należy Ci się zwrot pieniędzy nawet przy odrzuconej reklamacji przez sprzedawcę. 

Reklamacja butów naszego klienta została odrzucona przez sprzedawcę. Pan Paweł zgłosił się do nas z obuwiem marki Adidas, które nasz rzeczoznawca ocenił pod kątem zasadności reklamacji. Okazało się, że sprzedawca powinien uznać reklamację, więc Pan Paweł otrzymał od nas 117,50zł

Poniżej znajdą Państwo opinię wystawioną przez naszego rzeczoznawcę oraz zdjęcie obuwia. Jeśli chcesz sprawdzić czy Tobie również przysługuje zwrot pieniędzy od sprzedawcy zgłoś odrzuconą reklamację klikając w przycisk na naszej stronie głównej

W przedmiotowym obuwiu na podstawie wykonanego badania metodą organoleptyczną stwierdzam: pęknięcie materiału wierzchniego w lewym bucie w części przedniej w miejscu zginania, przetarcia futrówki w części piętowej i palcowej w obu butach.Obuwie nosi ślady użytkowania adekwatne do okresu. Pod względem dopasowania do długości stopy, odbicie na wkładce wskazuje na prawidłowe. Obuwie nie było prane. Pęknięcie w części wierzchniej powstało w miejscu najbardziej narażonym na naprężenia i wskazuje na zastosowanie materiału nie spełniającego norm wytrzymałościowych. Na powyższą zmianę miało wpływ przetarcie wewnętrznej futrówki w tym miejscu i tym samym osłabienie w tej części.

Przetarcia futrówki w części piętowej i palcowej są efektem zastosowania materiału nie spełniającego norm wytrzymałościowych. Materiał zapiętka jest bardzo narażony na zmiany, więc w tej części powinna być zastosowana wszywka o zwiększonej wytrzymałości na tarcie lub cała futrówka powinna być wykonana z materiału o podwyższonej wytrzymałości. Ponadto wszystkie elementy futrówki, wewnętrzne struktury powinny być połączone ze sobą klejem co dodatkowo podwyższa wytrzymałość i zapobiega przemieszczaniu się materiałów w stosunku do siebie, a tak nie jest.

Powyższe zmiany świadczą o zastosowaniu materiału i rozwiązań konstrukcyjnych niewystarczającej jakości i nie spełniającego norm wytrzymałościowych.

buty adidas

Jeśli spotkał Państwa podobny problem odrzuconej reklamacji zachęcamy do zwrócenia się do nas o pomoc w tej sprawie. Na naszym blogu znajdą Państwo również opisy innych prowadzonych przez nas spraw wraz z opinią rzeczoznawcy na temat wady – kliknij tutaj.


Dominik Francica


Dominik Francica
Specjalista ds. Likwidacji Szkód Majątkowych

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